Arkansas-IT


Experience / Resume

LARRY “PAUL” WATSON

Arkansas.IT@gmail.com -501.607.4948

INFORMATION TECHNOLOGY

Solutions-oriented IT desktop & server support.  Network setup & troubleshooting in a range of corporate IT initiatives while participating in planning and implementation of information-technology systems throughout Arkansas.

CORE COMPETENCIES: Network & Systems LAN/WAN; Desktop Support, Exchange Server (add accounts, delete accounts, etc), Disaster Recovery Planning; Contingency Planning; Research & Development; Risk Assessment; Desktop Software; Active Directory (Admin Tools) Administrate local LAN (add, remove users; computers, printers)

* Platforms: Microsoft Windows® operating systems from 95 on to XP Professional, Linux

* Networking: TCP/IP, SMS/SQL, Ethernet, Wireless Networks

* Languages: DOS, HTML, PHP, Linux Console

* Tools: LAN Manager, Active Directory Users and Computers, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, HP OpenView, Lotus Notes, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Microsoft Project, and Microsoft FrontPage®.

Win95,98,98se,ME,2000,2k Server,2k AdvancedServer,WinXP Professional,Thin Client,Terminal Services,Web Page Development(html editor), Active Directory Administrator Tools, Veritas Backup Exec, Vantive, Blackberry, Goodlink, Microsoft Sharepoint Team Services, Winframe 1.8, Compass, Telegence, FTP, Dameware, Hyena, Microsoft SMS, IIS, Linux, Exchange 5.5, DOS, WinVNC, TightVNC, ICS, some SQL, MySQL, PHP, Drupal, Geeklog, Mambo Open Source, PHP-Nuke, phpWebSite, Post-Nuke, Xoops, E107, PhpBB, PhpBB2, MKPortal, vBulletin, SAIL, Citrix Metaframe XP, VI, VII (another billing system).

PROFESSIONAL EXPERIENCE

10/2005 – Present – Owner

Arkansas-IT
Little Rock/AR

Started my own I.T. / I.S. consultant company. I contract out my services to business clients and home users. Some clients have included:

Arkansas Twisters
Adams Pest Control
Conway Copies
Petrus Auto (Benny Petrus)
Gibbs Auto (Agnes Gibbs)
Dr. Dunn (Eye Dr)
Charles Holladay (Sheriff of Pulaski County)
Arkansas Bobcats
TheMadPizzaCompany
Clary Development
… and many more ….

Cingular Wireless – Little Rock, AR 2000 – 2005

Information Systems Tech II

Recruited to help with regional-wide desktop support.  Establish a relationship with all users and managers.  Help with prevention of issues/problems, helped within all areas of desktop support.  Veritas Netbackup, NT Server Administrator Asst.  Support Windows 2000/NT servers in Enterprise Domain environment; provide support for MS Exchange, NT Server, Citrix Server (WinFrame) and NT Server 3.51.  Assist end users with computer related issues.

Key Contributions:

Responsibilities included but not limited to: desktop support, hardware and software install and configurations, maintaining our “trouble ticketing queue”, creating databases, spreadsheets, create update and maintain our local Intranet (webmaster/admin). LAN/WAN support, Exchange support. Add/remove computers from the domain via Active Directory Users and Computers Admin Tool. Install network printers add them to the domain; install pc’s add them to the domain. Help with “new store” setups, help with new server setup. Take care of the entire state of Arkansas IT (information technology) desktop wise.

QUALCHOICE/QCA  1998 – 2000

Systems Tech

Hired on in the “systems” dept.  Began doing spreadsheets, large print jobs, working in their information database.

Quickly moved on to helping create their intranet and helping with the internet site as well.

Began learning the “in’s and out’s” of pc hardware.  Promoted to pc hardware tech and also helpdesk tech.  Solved both hardware and software problems and some network issues.

In my spare time there began working with the Network Admin and learned the structure of a Windows NT LAN.  Ended up supporting end-users, servers, exchange server, user accts, adding and removing computers, users, and printers to the network.

EDUCATION AND CREDENTIALS

Wilbur D Mills – High School

New Horizons (tech school)

Microsoft Systems Classes – Classes to obtain MCSE. Was funded by work (Cingular) but the college came into financial and other problems and filed bankruptcy. None of the 4 of us going had the chance to complete the course and test.

(all other knowledge was self taught and on the job experience)


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